Case Study

Implementing Class Scheduling on a Service Platform

“MOBILE FUZE”
Mobile and Web Application

scheduling-assets

Approach and Objectives

At direct client request and in an effort to expand our total addressable market, I was tasked with designing and overseeing the implementation of a class scheduling component in our modular app building platform, Mobile Fuze.

I consulted with clients to gather requirements, researched best-in-class competitors in the space, and reviewed plans with developers to ensure compatibility with existing tech stack for expedited implementation.

My Project Role

Senior UX Designer

Time Frame

4 Weeks

Project Type

New Feature, SaaS, Mobile and Web

My Team

Front End Developer, Back End Developer, QA and Testing Team

My Tools

Adobe XD, Photoshop, Illustrator

Skills

User Research, Task Flows, Prototyping, Usability Testing, Interaction Design

Research and Project Requirements

Integrated Calendar and Class Selection

Our previous stack displayed the integrated OS calendar and we would need a new proprietary one to match the feature set required.

Class Credit System

Research indicated that most educational institutions used a credit system so we needed a new customizable checkout and payment processing interface.

Class and Instructor Interface

Our technicians framework from previous service focus would need to be repurposed for instructors with editable class registrants.

Class Notifications

User interviews indicated that instructors often acted as independent contractors and needed a way to reach classes outside of the central admin.

Mobile Implementation

iphone-6-white-calendar-thin-update
iphone-6-white-class-select-update
iphone-6-screen-purchase

New Date Selection Screen

Based loosely on market leaders in the space, this custom calendar view allowed for single-screen date selection without having to utilize disorienting scroll wheels or additional pass-through screens to shift years / months.

iphone-6-white-calendar-thin-update

Class Selection Interface

This class selection interface had 15+ data requirements and took strict organization and clear visual data hierarchy to arrive at a functional prototype. Most would have loaded the “Filter” screen with endless boxes and fields, but I tried to keep as much of that data present and readily available.

iphone-6-white-class-select-update

Hybrid Credit / Cash Checkout

Most credit purchasing systems require the user to buy the credits in a separate transaction and then start over their actual registration, but we helped pioneer a mobile interface that lets you buy the credits and register at the same time to streamline the process.

iphone-6-screen-purchase

New Date Selection Screen

Based loosely on market leaders in the space, this custom calendar view allowed for single-screen date selection without having to utilize disorienting scroll wheels or additional pass-through screens to shift years / months.

Class Selection Interface

This class selection interface had 15+ data requirements and took strict organization and clear visual data hierarchy to arrive at a functional prototype. Most would have loaded the “Filter” screen with endless boxes and fields, but I tried to keep as much of that data present and readily available.

Hybrid Credit / Cash Checkout

Most credit purchasing systems require the user to buy the credits in a separate transaction and then start over their actual registration, but we helped pioneer a mobile interface that lets you buy the credits and register at the same time to streamline the process.

Web App Implementation

dark-gray-class-creation-desktop

Class Administration

We created a new section for classes and instructors on the existing admin site, mirroring much of the previous “Service Technician” content. However, we added unique insights into class composition and gave admins a central place to see and edit their classes.

light-gray-student-editing-desktop

Student Detail Screen

The Student detail screen was broken down by class and allowed the admin to download student information for outside nurture campaigns (per user feedback) and also manually add students for transactions processed outside the Mobile Fuze system.

light-gray-student-editing-desktop
dark-gray-credit-creation-desktop

Credit Packages

Unique to this module was the credit system, later repurposed for gym memberships as well, where admins could make certain credit packages Active or Inactive to correspond with sales and promotions in their respective apps.

Prototyping and Results

consumer-mockup

Expanded Market, Spawned a New Brand

Our new module allowed us to onboard new clients, including a dance studio down the street from our office, and increased our total addressable market, ultimately expanding out into it’s own brand “Fitness Fuze.”

mobile-fuze-admin-prototype-screen

Increased Recurring Revenue

By utilizing the existing module framework we were able to very quickly iterate on this idea and give existing customers a chance to try out the new functionality via a quick back-end update, opening up new recurring revenue streams.

Sean Sites 2025

Contact me with any questions.

(520) 332-5711